Resolved

We've now resolved the incident. Thanks for your patience.

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Connor Pope
Investigating

We are currently aware of and actively investigating an issue with our Livechat System. This may include delays in sending and receiving messages.

Further updates including any expected timescales for this incident will be posted here as soon as they are available, and periodically as we continue to work on this issue.

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Connor Pope
Began at:

Affected components
  • Internal Systems/Comms
    • Live Chat Service