Infrastructure Maintenance

Tuesday, 30 January 2 hours

This maintenance window has been cancelled. No changes have been made.

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The scheduled maintenance is now underway. We'll keep you updated on our progress.


We are applying some important updates to the OpenCRM hosting infrastructure. These updates will require us to take customer systems offline for a short period of time (approximately 30 minutes) between the 7pm and 9pm (British Summer Time) on the dates shown.

This will affect approximately half of all OpenCRM systems, with the other half covered by a further maintenance window on 13th February.

If you would like to confirm which maintenance window affects you, please contact our support desk and we will be able to confirm this for you.

These updates are required for the ongoing improvement to the security, performance and stability of the OpenCRM platform.

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Began at:

Affected components
  • OpenCRM
    • OpenCRM Web Application
    • OpenCRM API
    • OpenCRM Integrations
    • OpenCRM Mobile App
    • OpenCRM Tasks & Automation
    • OpenCRM Knowledgebase
  • Web Servers
  • Database Clusters
  • Task Servers