Resolved
Resolved

This issue is now resolved and all services are operating normally. If you are continuing to experience any issues, or have any ongoing concerns or questions related to this incident, please contact us through the usual support channels. Thank you for your patience.

Avatar for
Recovering

We have implemented a fix for this issue and are now monitoring this.

Avatar for
Investigating

We are currently aware of and actively investigating an issue which is affecting performance for some customers access to OpenCRM or related services. Affected customers may see slow page loads, or pages intermittently not loading or responding.

Further updates including any expected timescales for this incident will be posted here as soon as they are available, and periodically as we continue to work on this issue.

Avatar for
Began at:

Affected components
  • OpenCRM
    • OpenCRM Web Application
    • OpenCRM API
    • OpenCRM Integrations
    • OpenCRM Mobile App
    • OpenCRM Tasks & Automation
    • OpenCRM Knowledgebase
  • Web Servers
  • Database Clusters