Delays in sending scheduled emails, reports, reminders

Resolved
Resolved

This issue is now resolved and all services are operating normally. If you are continuing to experience any issues, or have any ongoing concerns or questions related to this incident, please contact us through the usual support channels. Thank you for your patience.

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Investigating

We are currently investigating a possible issue affecting some customers causing a delay in sending/receiving scheduled emails, reminders and reports in particular to Office 365 domains.

We are in communication with Microsoft to further investigate the cause of this.

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Began at:

Affected components
  • OpenCRM
    • OpenCRM Web Application
    • OpenCRM Tasks & Automation
  • Task Servers